Salesforce, the enterprise cloud computing company, today announced it has completed its acquisition of Dimdim, a web conferencing and meeting tools provider for approximately $31 million in cash.
Acquisition will extend salesforce.com’s Chatter collaboration platform with critical real-time communication technologies It follows the proven Facebook model of combining real-time collaboration and communication into a single integrated service. Enables salesforce.com to build on momentum of 60,000 Chatter customers, accelerating the industry shift to Cloud 2.
By offering an integrated collaboration and communication platform, the company believes it will drive greater Chatter adoption, increase customer loyalty and differentiate its entire product portfolio.
DimDim is a hyderabad based startup founded by D.D. Ganguly and Prakash Khot in 2007. Dimdim has created critical real-time communication technologies such as presence, messaging and screen sharing. Dimdim is financially backed by Index Ventures, Nexus Venture Partners and Draper Richards ,they must be making a handsome exit with in 3 years.
Dimdim provided hosted meetings, similar to Citrix’s GotoMeeting. Free meetings were made available for up to ten users. Professional meetings with collaboration tools for up to 50 users were also made available for US$25 per month, and webinar hosting for up to 100 users or 1,000 event attendees was available for US$75 per month.
I have been a big fan of DimDim and have used their premium account earlier and currently was on free plan, sad to find it will remain active till March 15.2011.
Companies and businesses are leveraging the benefits of social media, customers are being engaged and acquired through social networks. If you are worried that your competitors are doing well in the social platform and how you can counter it and remain competent in this social platform, here is a startup called Eyesandfeet which will empower you in getting social footfall for your business.
Eyesandfeet is a chennai based startup founded by Lakshmanan Narayan, an IIT M and IIM C alumnus. EyesandFeet is primarily targeting clients based out of US and its in Beta stage currently and nearly 500 clients are using in 10 cities in US.
Eyesandfeet has developed a web application that helps company/local business owners to figure out what their immediate neighbours and competitors are doing on social platforms like Facebook, Twitter etc and kind of business they get by actively engaging users on these networks.
EyesandFeet has mainly two modules – See Module and Do Module. Eyesandfeet is developing a very comprehensive and usable database of local business social media activity and it constitutes the See Module. In Do Module Eyesandfeet handholds the local business and guide them what to do and also help in in customizing for Facebook, twitter and other social platforms.
EyesandFeet also has scoring system in place, local business gets score based on how they are doing it and they can assess their score by comparing it with their competitors.
Certainly! a great social measurement tool for Small and medium sized local businesses.
Flipkart, India’s largest online bookstore today announced that it has acquired weRead, the largest social network based book recommendation and review platform. Though the acquisition amount wasn’t disclosed.
The weRead acquisition allows Flipkart to leverage advanced recommendation technologies and social graph information to enhance customer experience. With more than 3 million readers and 60 million books, weRead captures user-generated information such as who, within your social network, has marked a book as a favourite, detailed reviews and user ratings of books.
The weRead application is available across all popular social network sites such as Facebook, Orkut, Yahoo, MySpace and Hi5. Considering that purchase of books, as a category, is driven by reviews and recommendations, weRead provides an edge as it would immediately showcase community verdicts on any book.
The weRead component will make buying online at Flipkart a heightened social experience. Owing to its community-driven, independent nature, weRead will retain its own brand identity, even after the purchase by Flipkart.
There was a strong buzz in the internet space that Facebook is going to launch its email service and most likely to compete with gmail aka gmail killer, Facebook put an end to all such speculations yesterday.
Facebook announced the launch of their new messaging service that envelopes e-mail, instant messages, Facebook messages and SMS.
Salient Features of Facebook messaging service -
New messaging system is designed to save all messages, meaning users will have a history of their communications.
New messaging system will work with other e-mail systems, such as Gmail, Hotmail and Yahoo mail.
The new messaging system is platform agnostic, so users can send and receive messages via mobile, IM or Facebook.
New messaging system doesn’t exclude non-Facebook users, If your friends aren’t on Facebook they will be able to send and receive messages.
Introduction of Social Inbox which filters the messages you want, organized by the people you care about. It’s spam free and designed to highlight conversations with your real friends
Users can have facebook.com email addresses but this won’t be the primary usage of this new messaging system.
The main driving points for developing messaging services are -
1) More than 350M facebook users actively uses messaging service.
2) On an average 4Billion messages are sent through facebook messaging system which implies on an average user sends 11 messages per day.
The new messaging system will offer different messaging channels that gives users a social inbox and a way to get messages filtered to them from friends.
Do share your views on the new Facebook messaging system
RockMelt is way different from other normal web browsers, its a social browser. User you can browse with your friends on the left, your favorite sites on the right, and search up top.
It is a realtime browser, which means all the Facebook updates and online status of your friends are notified and also gets notification when your favorite sites, blogs are updated with new information.
Cisco recently launched social media monitoring tool called SocialMiner. It is a social media customer care solution that can help you proactively respond to customers and prospects communicating through public social media networks like Twitter, Facebook, or other public forums or blogging sites.
By providing social media monitoring, queuing, and workflow to organize customer posts on social media networks and deliver them to your social media customer care team, company can respond to customers in real time using the same social network they are using.
SocialMiner makes use of algorithms to keep a watch on social network like Twitter, Facebook, LinkedIn and YouTube for keywords and phrases that are relevant to customers. The software then synthesizes and filters the most significant and relevant ones, forwards them onto a customer care executive who can take care.
Cisco SocialMiner provides:
The ability to configure multiple campaigns to search for customer postings on the public social web about your company’s products, services, or area of expertise
Filtering of social contacts based on preconfigured campaign filters to focus campaign searches
Routing of social contacts to skilled customer care representatives in the contact center or to experts in the enterprise–multiple people can work together to handle responses to customer postings through shared work queues
Detailed metrics for social media customer care activities, campaign reports, and team reports
With Cisco SocialMiner, company can listen and respond to customer conversations originating in the social web. Being proactive can help your company enhance its service, improve customer loyalty, garner new customers, and protect your brand.
BeIdiotSafe is a social venture that showcases bad driving, traffic violations and dangerous road etiquettes. The intent for launching this social service is to create awareness about traffic sense and road responsibilities.
BeIdiotSage also offers a platform for individuals to upload videos and images and allow them to share on networking sites like facebook, twitter.
Do you know Road rage claims one life in every two minutes, making it the highest rate of road trauma deaths in the world. It is time that we start identifying those people, who due to their careless behavior cause damage to others on the road.
These are the things “idiots” does constantly: - Over speeding, Drunken-driving, Cell phone conversations while driving ( i am one of the them), Dangerous and reckless driving, Violation of traffic norms and rules, Negligent pedestrians, Signal breakers, violating one way rule (very common in Bangalore), Tailgating, Weaving in and out of traffic, Honking the vehicle’s horn or flashing lights excessively, Opening door in the middle of the road & Spitting on the road (very common in Delhi).
Yes you seeing it right, Facebook is valued at $33.7B ahead at the likes of Yahoo and eBay which are valued at $18.3B and $31B. Iinvestors paid up to 76 dollars for a share in the company ahead of its much-hyped flotation on the stock market, according to a report. Facebook is currently financed through a mixture of investment firms and venture capital companies.
Facebook, which registered its 500 millionth member last month, is currently financed through a mixture of investment firms and venture capital companies. Facebook surpasses orkut in India as per Comscore which is one of the biggest market.
Now, with Orkut, you can bundle your friends into groups enabling you to manage your social interactions on the site a lot more easily. The way Google implemented the groups feature is rather flexible.
Users can create groups and assign their friends to any of them. These groups are only visible to the users that created them and they can easily modify the groups and the settings, as well as add and remove people from them.
Google has launched another interesting add-on to Gmail, that offers the possibility of a true “Google call”. Google Talknow includes, via a simple plugin installation, voice chat.
Basically, you have a service that offers you the possibility of calling almost any phone number in the world, be it a landline or a mobile phone. The rates are quite good and the most interesting part is that US users can call domestic numbers and numbers in Canada for free until the end of the year.
WebClip is a one year old startup which enable users to save interesting stuff they find on the web. Most users have multiple social networking accounts. WebClip lets them integrate their shared items, favorites, likes, votes up from different sites (Google reader, twitter, youtube, vimeo, etc) to be stored in one central location. From here, they can view, play, read and share information with your friends.
Webclip is a bootstrapped venture founded by Murali Bala, Vamsi Vanka, Jawa Buddhavarapu. Webclip is taking on some of common marking products - Stumbleupon, evernote, delicious.
Webclip allow users to clip all the images from webpage, clip videos, clip rich text – highlight and post content on webpage,clip application code- WebClip will identify the code section and apply code formatting to it.
The most interesting feature at Webclip is Favfeed which allow all user clips or “information you like” can be stored in one location. From here, you can view, play, view, read and even share information with your friends. Whether you are using Google Reader, YouTube, Twitter, Mixx, etc . you can still sync all your shared items, likes and favorites from different services to WebClip. WebClip automatically identify your content and auto-expand it for you.
To set up a small business and make it a success story is not an easy thing. The hardest part of it is the publicity of the business. But now in the time of hi-fi technologies and up to date gadgets a flood named social networking marketing change the whole concept of marketing and advertisement. So now days, the social network has become one of the most important marketing tool.
Various social networking sites namely Facebook, Twitter, Orkut, LinkedIn are the hot spot for many small business organization. The online presence of the organization is enriched by the help of these social networking sites.
Social networking marketing depends on three main things: 1) unique content, 2) good SEO and 3) useful links. After registration under any social networking site, one gets a space to write down the endorsement message for public view. This content should be clear, user friendly and rich of right number of keywords. The clarity and proper word selection make content more attractive.
The proper SEO handling helps the URL to gain good optimization. And as soon as you get the social networking link index, it will be treated as inbound links to your main website. This is a right option to gain not only the traffic but also the sale of your product or service.
Benefits of Marketing through Social Networks -
The customers can give you the feedback of the product or the service instantly and directly. This type of feedback surely helps you in advancement of your product or providing better service in future. By this tool, you can easily channel various messages like information about the product or service, the details, any promotional offers like discounts .This new genre of promotion with a personal touch makes its way to popularity day by day. Above all social network platforms are FREE!
