How to define Problem Statement
To come out with a solution one has to be equipped with a crystal clear problem statement document . My experience in QA/Testing role taught me how to describe a bug clearly in other words how to reproduce the bug. QA person use the product as a end user and can clearly point out the problem in the product. This experience really helped in product management work while defining the problem statement, gaps, pain points in the market.
Well written problem statements help product managers communicate both the difficulty faced in the market and the potential reward for solving the problems. If you stop and think about it you’ll see that problems are actually opportunities. New features, new products and even new industries spring up from people who see problems and find ways to solve them.
The key to successfully solving problems is understanding them. The following steps will help you express problems clearly and help you identify solutions:
- Define the problem: Understand the nature of the problem and articulate it clearly so you understand its effects on the people you are trying to help.
- Produce ideas: Make a list of things you can do right away to solve the problem. Be aggressive in finding the right solution.
- Test the ideas: Discuss the best ideas with your team and test them with customers. Find out which ones resonate.
- Choose among ideas: Choose the idea that will best solve the problem.
- Plan for action: Write a plan to solve the problem. This plan will most often come in the form of clear product requirements that will guide the development, QA, marketing and other teams to successfully implement a product (or new product features) that solves the problem.
Well-written problem statements are an important communication tool for product managers.
-Hitesh, vcBytes.com
